A citizen recently reported a possible internet scam. She received a call from a “Microsoft Windows” representative, purporting to be responding to “error messages” she had forwarded to Windows. The “Windows” representative asked repeatedly for the citizen to go to her computer and turn it on so he could “fix” the problems. The representative alleged Microsoft provided this free service to all Windows customers. The citizen was skeptical of the call, did not turn her computer, nor did she provide any personal identifying information.
Below are the FBI’s recommendations for protecting your computer from intrusion:
Keep Your Firewall Turned On: A firewall helps protect your computer from hackers who might try to gain access to crash it, delete information, or even steal passwords or other sensitive information. Software firewalls are widely recommended for single computers. The software is prepackaged on some operating systems or can be purchased for individual computers. For multiple networked computers, hardware routers typically provide firewall protection.
Install or Update Your Antivirus Software: Antivirus software is designed to prevent malicious software programs from embedding on your computer. If it detects malicious code, like a virus or a worm, it works to disarm or remove it. Viruses can infect computers without users’ knowledge. Most types of antivirus software can be set up to update automatically.
Install or Update Your Antispyware Technology:
<!–
–>
